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Hotel wi-fi 'more important than hot water', finds survey

A good wi-fi service is more important to Irish hotel guests than parking, breakfast - and even i...
Newstalk
Newstalk

10.30 28 Jul 2014


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Hotel wi-fi 'more impo...

Hotel wi-fi 'more important than hot water', finds survey

Newstalk
Newstalk

10.30 28 Jul 2014


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A good wi-fi service is more important to Irish hotel guests than parking, breakfast - and even in some cases hot water. That is according to a survey carried out by service provider Bitbuzz.

The research was carried out between February and June and it found 70% of people would rather have reliable wi-fi than a kettle in their room.

20% would go without breakfast to have the service, while 5% would choose it over hot water.

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70% also said they are ignoring the television in the hotel room, in favour of streaming content over their mobile devices.

Over half of all people said the last time they stayed in a hotel in Ireland, the wi-fi was slow (31%) or of a poor quality (25%).

62% of respondents said they would pay for fast and reliable wi-fi.

28% said social media is the main activity they use hotel wi-fi for, with 23% using it to check their e-mails.

Shane Deasy is managing director of Bitbuzz "We have noticed a shift from guests watching the television to streaming their own content on a laptop or iPad, but were surprised it was as high as 70%".

"Some of the other findings are more surprising - people are willing to pay in order to have reliable wi-fi that can support their browsing needs" he added.


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