Ryanair has been named the least-favourite short-haul airline in the UK.

That is according to consumer watchdog Which?

Ryanair scored just a 39% satisfaction rating in their recent survey.

Ryanair scored particularly poorly for its baggage allowance, boarding arrangements, seating allocation, food and drinks, with only a one-star satisfaction rating in each of these categories.

Many respondents commented about its extra charges, with more than a quarter of people who bought a flight on the Ryanair website saying they were automatically opted in to extra paid-for products they didn't want - far more than for those booking with other airlines.

Aer Lingus comes up top

Swiss International Airlines is top of the table for short-haul airlines with Turkish Airlines, Lufthansa and fellow Irish carrier Aer Lingus close behind.

Turkish Airlines achieved a customer score of 78% while Lufthansa and Aer Lingus received customer scores of 75% and 74% respectively.

Ryanair is at the bottom of the airlines survey for the first time while Thomas Cook Airlines narrowly missed out on being the lowest-scoring airline for the second survey in a row.

A Which? spokesperson said "The airlines topping our survey received flying colours for their good customer service and value for money. No-frills airlines will have to do more to cut down on the extra charges for baggage allowance, seat allocation and food and drink if they're to see their ratings really take off".

In the long-haul category Air New Zealand achieved the top score at 86%, with a maximum five stars in several categories including for airline staff.

Singapore Airlines also did well, scoring 83%, while Middle Eastern carriers Etihad Airways and Emirates had customer scores of 84% and 81% respectively.

Each airline was also rated on elements such as value for money, punctuality, the cabin environment and the airline staff.

Travel expert Andrew Teacher does not think Ryanair will be too worried.

Watch an interview with Ryanair CEO Michael O'Leary last month: