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Aer Lingus sees outage across app and website

Customers are being asked to allow extra time for check-in, and to check airport websites for flight status information
Jack Quann
Jack Quann

13.07 6 Apr 2023


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Aer Lingus sees outage across...

Aer Lingus sees outage across app and website

Jack Quann
Jack Quann

13.07 6 Apr 2023


Share this article


Aer Lingus has been hit by an outage across its app and website.

Customers are being asked to allow extra time for check-in, and to check airport websites for flight status information.

The Irish airline has apologised to customers, and said flights have so far gone as scheduled.

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"All Aer Lingus flights are operating as normal today," the carrier said.

"The Aer Lingus website, mobile app and self-service kiosks are now fully available for customers to check-in and manage their bookings".

However several customers have said they are still not able to access their bookings.

"When I try and log in it keeps telling me that my credentials have expired," one Twitter user said.

Another said they could login but could not access their booking.

In a statement to Newstalk, Aer Lingus said all flights were operating as normal today.

"The Aer Lingus website, mobile app and self-service kiosks are now fully available for customers to check-in and manage their bookings, following a temporary issue earlier today."

Main image: An Aer Lingus plane at London's Heathrow Airport in England in 2008. Picture by: Steve Parsons/PA Archive/PA Images

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