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[Lunchtime Bite] Ulster Bank says scheme will cost tens of millions more

The head of Ulster Bank says they are spending considerably more than the €35 million set aside...
Newstalk
Newstalk

12.46 31 Aug 2012


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[Lunchtime Bite] Ulster Bank s...

[Lunchtime Bite] Ulster Bank says scheme will cost tens of millions more

Newstalk
Newstalk

12.46 31 Aug 2012


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The head of Ulster Bank says they are spending considerably more than the €35 million set aside for a redress scheme for customers affected by a major glitch in their system earlier this summer.

Around 300,000 Ulster Bank customers who visited and transacted at a branch during the period of the incident will receive a one-off €25 payment.

In a statement this morning the bank has released details of its redress scheme for those affected.

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It says customers will be refunded all fees, charges and debit interest which may have been charged in error.

The bank says it will ensure that no customer’s credit rating is permanently affected as a result of the incident.

Head of Ulster Bank is Jim Browne.

He says the redress scheme will cost them tens of millions more than they had originally thought.

“Well it would be significantly more than that” he said.

“We made a provision in the 2nd quarter financial accounts of 35 million to cover for the various initiatives that we expected to be making”.

“And as a result of the things that were announced today, I expect there will be tens of millions of Euros on top of that 35 million” he added.

Meanwhile the Central Bank says it will monitor the implementation of the compensation plan to make sure it is well communicated and properly delivered to customers.

These people outside an Ulster Bank branch on Dublin’s Grafton Street think more should be done.

The Tánaiste says “it’s regrettable” that the Health Service Executive (HSE) has had to announce cuts to services for older people and those with disabilities.

But Eamon Gilmore says the Government will work to ensure that services for people who need care and assistance continue to be provided.

There has been a furious reaction to the 130 million euro in cuts announced by the HSE yesterday to try and get spending under control.

Nurses have vowed to resist the cuts saying they jeopardise patient safety.

The HSE said this morning that those with home help and personal assistant hours would have them reviewed on a case by case basis.

Speaking to Kfm’s Kildare Today programme Minister for Communications Pat Rabbitte says he cannot deny that the cuts are distasteful.

“Yes – of course it’s unpalatable – there’s no doubt about that” he said.

“Anytime when you have to reign-spending, if it didn’t hurt there wouldn’t be any difficulty in doing it and it would have been done before now” he added.

A 34-year-old man remains in garda custody in connection with the murder of a mother of 3 in Co. Louth earlier this week.

The body of Jacqueline McDonagh was found at her rented home at College Manor in Dundalk on Wednesday.

A post mortem revealed she had been beaten to death.

A Navy Seal who has written a book about the death of Osama Bin Laden could face legal action.

The Pentagon says “No Easy Day” violated an agreement not to divulge military secrets.

The book was written by Mark Owen.

It suggests the al-Qaeda leader was unarmed during the raid on his Pakistan compound in May last year.


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