The group which runs Portiuncula Hospital is operating a helpline this weekend for all users of its maternity services who may have concerns.
The helpline has been set up after it emerged that two babies died and five others were deprived of oxygen during birth at the Ballinasloe hospital last year.
The Portiuncula Hospital/Ballinasloe-Saolta University Health Care Group says it is satisfied that there is no continuing patient safety concern arising from the issues recently identified at the maternity department in the hospital.
It also says it regrets any distress caused to the families involved and to other service users.
It is urging any maternity service users with concerns to contact the helpline on 0909-624-620 between 9am and 5pm today, tomorrow and Monday.
Details from each call will be documented - and where it is requested or considered necessary, a clinician will review any medical notes and a return call will be made.
Support services will be made available to affected families.