Thousands of Taylor Swift fans have been left disappointed, after failing to secure tickets for her Dublin concerts next summer.
Tickets for all three Aviva Stadium gigs were said to be sold out in minutes, with just VIP packages ranging from €300 to over €700 remaining.
Criticism has also been levelled at Ticketmaster, with some users reporting hours of massive virtual queues only to be kicked off the server at the last minute.
Megan in Co Clare told Lunchtime Live she simply can't afford what was offered.
"On the Saturday and Sunday ones in the queue I was 15,000, and on the Saturday one I got to number one - and I got kicked off the server," she said.
"For the Sunday one I got to the top of the queue and was only offered the VIP ones.
"I'm not parting €300 for a concert.
"I was hoping to get tickets for myself, my sister, my best friend and her friend.
"My nerves were shot - I've never experienced a process like it for going for a concert".
Taylor Swift performing on stage in the US state of Connecticut in 2011. Picture by: John Atashian / Alamy Stock PhotoMegan said the entire process took too long.
"I can understand from a Ticketmaster point of view, with the amount of people coming on, that the server didn't crash," she said.
"I can understand it, but it was too long a process: there was five hours yesterday gone just trying to get these tickets".
'So many VIP packages'
Megan said there were too many VIP packages on offer, and not enough regular seats.
"I don't understand why there's so many VIP packages, I can understand if there was one, but there's like five," she said.
"Unless I win the Cash Machine today, I'm not paying that much.
"I'm lucky I'm an adult, I can stomach the fact that I'm not going - but imagine you've got a 12-year-old son or daughter who wants to go to it?
"It's not even €300, you're probably talking €600 because you need someone else to go with you.
"No one's buying one ticket, everyone's buying two plus, so no one has that money".
'Absolutely crazy'
Also on show, caller June said she considered a VIP package with 56,000 people ahead of her in the virtual queue.
"If you look at what you actually get for your money - the cheapest package at €371.28 - you get a reserved seat, four Taylor Swift prints, a VIP tote bag, a pin, sticker, a postcard and a special VIP tour laminate and matching lanyard," he said.
"So you get your seat and you get some cardboard bits and pieces for €371, it's ridiculous.
"I'd want her here doing some babysitting for me for that money".
June said some of those tickets also came with warnings.
"Some of those seats, as far as I could tell, were way up in the Gods," she said.
"There was a warning of, 'If you suffer from vertigo, don't go for these'.
"So you get a headache and spend €371, it's absolutely crazy".
'Cheaper to go overseas'
Michele said he ended up getting tickets in Milan, after being put on a waitlist for Dublin.
"I had to register separately, so for a few of us were registering for multiple cities," he said.
"I think [the Milan tickets were] a little bit lower on some of the VIP packages, which is one of the ones I ended up getting because I'm an idiot.
"Some of the higher ones - about €700-odd for Dublin - was about €500 in Milan.
"My thing the last couple of years has been going to a lot of concerts [in] both Ireland and overseas.
"Often it's cheaper to go overseas," he added.
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