A Winter Wonderland event in Britain has been cancelled in Milton Keynes after only a day due to a large number of complaints from parents. They reportedly bombarded its Facebook page with concerns about the quality of the attractions in Campbell Park.

Parents have been told all pre-ordered tickets will be refunded in full.

Dean Beaumont took his two young children there and cannot believe what Santa's grotto contained.

A map of the event as posted on their Twitter feed

Organisers posted a message on the Winter Wonderland MK website, stating "We regret that this event has been cancelled". The webpage has since been taken down.

A spokesman from The Parks Trust, which looks after Campbell Park, said "We are very sorry to hear that some people have had such a disappointing experience at Winter Wonderland MK. We have been in touch with the organisers Winter Wonderland MK who have advised us that regrettably they have now cancelled this event".

"Winter Wonderland MK have told us that they will be contacting all the customers on their database to arrange refunds and that people should get in touch with them via their website www.wwmk.co.uk or by email at info@wwmk.co.uk".

He added that "Before The Parks Trust hires out any sites out to third parties we do ensure that organisers have robust health and safety policies, are fully insured and have a detailed event management plan in place. We also liaise with the local authority and the police through the Safety Advisory Group".

"We are saddened that Winter Wonderland MK did not meet some customers’ expectations".