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Why AI customer service can be a nightmare

While AI can be useful in many ways, is there anything worse than having a goods or services issu...

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15.11 5 Nov 2024


Why AI customer service can be a nightmare


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15.11 5 Nov 2024


While AI can be useful in many ways, is there anything worse than having a goods or services issue, and being faced with the dreaded virtual customer service bot supposedly designed to help you with your problem?

Chairman of The Communications Clinic, Terry Prone joins Seán to share her customer service nightmare.


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Moncrieff Highlights

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