Advertisement

Eir wants to go self service!

Earlier today, the CEO of telecoms giant Eir, Carolan Lennon, apologised for the level of custom...

Share this article

18.04 11 Feb 2021


Eir wants to go self service!


Listen to this episode


Share this article

18.04 11 Feb 2021


Earlier today, the CEO of telecoms giant Eir, Carolan Lennon, apologised for the level of customer care Eir has offered over the last number of years.

She outlined solutions for improving the customer's experience when issues arise and gave insight into their fibre roll out, as well as other projects. Newstalk’s Technology Correspondent Jess Kelly attended the virtual briefing and joined Kieran on this evening's Hard Shoulder.


Related Episodes

How to do Stuff: Fixing Bad Br...

00:12:53

How to do Stuff: Fixing Bad Breath

The Hard Shoulder Highlights

00:12:53


Parents to do protest sleep-ou...

00:12:37

Parents to do protest sleep-out outside Leinster House for World Autism Day

The Hard Shoulder Highlights

00:12:37


Members Football Pod: Kevin Fe...

00:59:19

Members Football Pod: Kevin Feely joins The Fifteen, James on Mayo, Donegal-Derry, Championship preview

OTB GAA

00:59:19


Is intermittent fasting the ri...

00:06:59

Is intermittent fasting the right choice?

The Hard Shoulder Highlights

00:06:59