Earlier this week Mental Health Reform launched the first of two national surveys into people's experiences of mental health services provided by the HSE.
Susan spoke to Elaine Clear and her son Rory about their son and brother Dan Hogan who died by suicide, aged 17.
The family say Dan was failed by "mental health services".
If you, or someone you know, needs someone to talk to, The Samaritans Helpline is open 24 hours a day, 365 days a year on freephone 116 123 or email jo@samaritans.org
www.yourmentalhealth.ie has a directory of mental health services.